{"id":12589,"date":"2021-03-12T11:55:02","date_gmt":"2021-03-12T11:55:02","guid":{"rendered":"https:\/\/machine-lifting-colombien.com\/?page_id=12589"},"modified":"2022-12-11T14:31:07","modified_gmt":"2022-12-11T14:31:07","slug":"replacement-policy","status":"publish","type":"page","link":"https:\/\/machine-lifting-colombien.com\/en\/replacement-policy\/","title":{"rendered":"Replacement policy"},"content":{"rendered":"<h1>REPLACEMENT POLICY<\/h1>\n<p>&nbsp;<\/p>\n<p>Our policy lasts 1 year. If 1 year has passed since your purchase, unfortunately, we cannot offer you an exchange. The warranty only covers breakage caused by manufacturing problems on the device and its accessories.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h3><strong>Procedure<\/strong><\/h3>\n<p>&nbsp;<\/p>\n<p>To make a return, you must first notify us by email at bellavacuum@gmail.com and present us with a receipt or proof of purchase as well as proof that your device is indeed defective.<\/p>\n<p>&nbsp;<\/p>\n<p>We will then notify you of our decision to approve or reject your replacement request.<\/p>\n<p>&nbsp;<\/p>\n<p>If your request is approved, then we will send you a new machine or accessory to your address.<\/p>\n<p>&nbsp;<\/p>\n<p>*The customer must cover the cost of sending the defective device or accessories to our address in Canada: 4810B magloire street, 202, Sherbrooke, J1N 0A3, Qc, Canada.<\/p>\n<p>&nbsp;<\/p>\n<h3>Refund<\/h3>\n<p>&nbsp;<\/p>\n<p>No refund is possible following the purchase of a product, for any reason whatsoever. The warranty only covers breakage caused by manufacturing problems and implies a replacement and not a refund.<\/p>\n<p>&nbsp;<\/p>\n<pre id=\"tw-target-text\" class=\"tw-data-text tw-text-large XcVN5d tw-ta\" dir=\"ltr\" data-placeholder=\"Translation\"><\/pre>\n","protected":false},"excerpt":{"rendered":"<p>REPLACEMENT POLICY &nbsp; Our policy lasts 1 year. If 1 year has passed since your purchase, unfortunately, we cannot offer you an exchange. The warranty only covers breakage caused by manufacturing problems on the device and its accessories. &nbsp; &nbsp; Procedure &nbsp; To make a return, you must first notify us by email at bellavacuum@gmail.com&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_bst_post_transparent":"","_bst_post_title":"","_bst_post_layout":"","_bst_post_sidebar_id":"","_bst_post_content_style":"","_bst_post_vertical_padding":"","_bst_post_feature":"","_bst_post_feature_position":"","_bst_post_header":false,"_bst_post_footer":false,"footnotes":""},"class_list":["post-12589","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/machine-lifting-colombien.com\/en\/wp-json\/wp\/v2\/pages\/12589","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/machine-lifting-colombien.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/machine-lifting-colombien.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/machine-lifting-colombien.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/machine-lifting-colombien.com\/en\/wp-json\/wp\/v2\/comments?post=12589"}],"version-history":[{"count":0,"href":"https:\/\/machine-lifting-colombien.com\/en\/wp-json\/wp\/v2\/pages\/12589\/revisions"}],"wp:attachment":[{"href":"https:\/\/machine-lifting-colombien.com\/en\/wp-json\/wp\/v2\/media?parent=12589"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}